Refund policy

Returns

To be eligible for a return:

  • The return request must be made within 30 days of delivery.
  • Items must be unused and in their original condition.
  • Items should be returned with their original packaging, accessories, and components when applicable.
  • Proof of purchase or order information may be required.

Certain products may not be eligible for return due to their nature or condition. We will provide further information if an item is excluded.

How to Request a Return

To request a return, please contact us with your order number and the reason for your return.

Yard Frontier
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: yardfrontier.shop

Please wait for return instructions before sending any item back.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to an incorrect, damaged, or defective item received.

We recommend using a trackable shipping service when returning an item. Yard Frontier is not responsible for returns that are lost or damaged during transit.

Refunds

Once we receive and inspect your returned item, we will determine whether it qualifies for a refund.

Approved refunds will be issued to the original payment method. Please allow up to 14 days for the refund to be processed after approval. Your bank or payment provider may require additional time before the funds appear in your account.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Include your order number and photographs of the item or issue when appropriate.

We will review the situation and provide instructions for a replacement, return, or refund as applicable.

Exchanges

We do not guarantee direct exchanges. If you need a different product or variation, you may be asked to return the original item and place a new order.

Non-Returnable Items

Returns may be refused for products that have been used, damaged after delivery, altered, or returned in a condition that does not meet the requirements of this policy.

Contact Us

For questions regarding returns or refunds, please contact:

Yard Frontier
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522
Website: yardfrontier.shop